What does a fax machine do and why it still matters today

At its most basic, you can think of a fax machine as a long-distance photocopier. It takes a physical document, scans it, and then sends that image across a standard telephone line to another machine, which prints out an exact copy on the other end.

The Surprising Purpose of a Fax Machine Today

In a world filled with email, Slack, and instant messaging, it’s fair to wonder why the humble fax machine still has a job. So, what does a fax machine do that keeps it relevant? The secret is in its unique blend of old and new—it combines the physical, tangible nature of a signed piece of paper with the near-instant speed of a phone call.

At its heart, a fax creates a direct, point-to-point connection between two machines. It’s less like sending an email that bounces between servers and more like instantly sending a sealed, private envelope directly to its destination. This old-school method provides a level of security and legal standing that many modern digital tools can't quite match.

A fax transmission creates a verifiable paper trail. The confirmation page it generates acts as a legal receipt, proving a document was sent and successfully received at a specific time and date.

This is precisely why industries like healthcare, law, and government continue to rely on it for sending sensitive information. Let's break down the process into its four core functions.

How a Fax Machine Works in Four Simple Steps

Understanding the journey your document takes is key to appreciating why faxing has stuck around. Here's a quick look at the four essential stages of any fax transmission.

Step Function What It Does
1 Scanning The machine's optical scanner captures a high-contrast black-and-white image of your paper document.
2 Encoding It converts that digital image into a series of audio tones—a special language that can travel over phone lines.
3 Transmitting The machine dials the recipient's fax number and sends the encoded audio signal across the telephone network.
4 Receiving & Printing On the other end, the receiving machine decodes the tones back into an image and prints a physical copy.

This simple but effective process is what makes faxing a trusted tool for official business. For a closer look at what makes this method so reliable, you can learn more about how faxing stays secure in our detailed guide.

How Faxing Works From Paper to Print

To get a real feel for what a fax machine does, let's walk through what happens when you send a document. Picture this: you have a signed contract in your hand, and you need to get it to an office across the country, right now.

First, you feed the paper into the machine. This kicks off the scanning process. The scanner inside acts like a simple digital eye, creating a black-and-white map of your document. It doesn't care about colors or subtle shades—it just sees the text and images as a pattern of dots. This digital file is called a bitmap, and it's the first step in turning your physical page into electronic data.

This diagram breaks down the basic journey from your desk to its destination.

Diagram illustrating the fax machine process with three steps: scan, send, and print, showing corresponding icons.

As you can see, it's a straightforward three-step trip: scan, send, and print. This simplicity is a big part of what has made faxing such a durable technology.

From Image to Sound

Now for the clever part. The machine’s modem gets to work, encoding that black-and-white map into sound. It translates the digital dots into a series of audible tones, much like the screeches and beeps you’d hear from an old dial-up internet connection.

At this point, your visual document has literally become a soundwave. This is the magic of faxing—it turns a picture into something that can travel over a regular phone line.

With the document converted to audio, it's ready for transmission. Your fax machine dials the recipient's number. Once the machine on the other end picks up, the two devices perform a quick digital "handshake" to establish a connection. Then, your machine starts "singing" the document's data down the line.

The receiving machine listens to the tones and does everything in reverse. Its modem decodes the audio, turning it back into the original black-and-white digital map. This data is then immediately fed to the built-in printer, which reproduces a perfect copy of your contract.

The whole trip, from your hands to a printed page miles away, is complete. This foundational process is actually what modern digital faxing is built on. If you're curious, you can see how this evolved in our guide on how fax-to-email services work.

Why Millions Still Depend on Fax Machines

It seems almost strange to think about in our world of instant messages and email, but millions of people still rely on faxing. It’s not a matter of being stuck in the past—it’s because fax technology handles certain high-stakes jobs in a way that modern digital tools often can't match.

The staying power of the fax machine comes down to its unique security model. When you send a fax, it creates a direct, point-to-point connection over a telephone line. Picture it like a private phone call between two machines; this makes it dramatically less susceptible to the kind of hacking and interception that can happen with emails bouncing across public internet servers.

This built-in security is precisely why faxing remains a critical tool in fields where confidentiality is everything. Industries like healthcare, law, and government depend on it to move sensitive documents safely.

Security and Legal Weight

Beyond the secure connection, faxing delivers something an email often can't: legal standing. A signature sent via fax is considered legally binding in many places, which is absolutely vital for signing contracts, filing court documents, or authorizing medical treatments where authenticity is paramount.

Another key piece of the puzzle is the transmission confirmation page. This little printout is more than just a receipt; it’s proof. It shows that a specific document arrived at a specific number on a specific date and time.

For a law firm facing a tight deadline, that confirmation page isn't just a nice-to-have. It’s a piece of court-admissible evidence proving they met their obligation.

Fax machines first shook up business communication back in the 1960s, and amazingly, their core function hasn't changed. Around the world, there are still an estimated 43 million active fax machines. The global market for fax services is valued at a hefty $3.3 billion, and 17% of businesses still count on faxing for important tasks. For more details, you can check out the enduring role of faxing in business at Business.com.

When a document has to be secure, legally sound, and verifiably delivered, faxing is still the trusted answer. To learn more, take a look at our guide on understanding what a fax number is and how it works.

Real-World Scenarios Where Faxing Is Still King

It’s easy to think email and instant messaging have made everything else obsolete, but some fields haven't just stuck with faxing out of habit. They rely on it for very specific, practical reasons—often tied to security, legal standards, and having undeniable proof that a document arrived.

Think about it: when you need to send a signed affidavit to a law firm or a binding contract for a real estate deal, you can't just hope it gets there. Faxing creates a legally accepted copy, ensuring the signature is valid and the document is an exact replica of what you sent.

Two women reviewing papers on a clipboard at a medical reception desk, with 'FAXING MATTERS' overlay.

These situations show what a fax machine still does best: it creates a secure, direct pipeline for sensitive information that needs to hold up under scrutiny.

Why Healthcare and Law Still Depend on Fax

Nowhere is this more obvious than in healthcare. When a doctor’s office needs to send patient records to a hospital, they have to follow strict privacy laws like HIPAA. The direct, point-to-point connection of a fax line is much harder to intercept than a typical email, which makes it the go-to for protecting patient data.

Believe it or not, 89% of healthcare organizations still use traditional fax machines. This isn't just an old habit; it's because a fax transmission creates a timestamped, verifiable record that helps them stay compliant. U.S. healthcare providers send and receive over 9 billion fax pages every year, and in some facilities, faxing accounts for up to 90% of all communication. You can see a full breakdown of fax usage in medical settings for more details.

A faxed document with a successful transmission report acts as a legal receipt. It's solid proof that the information was sent and received—something that's absolutely critical for time-sensitive legal filings or urgent medical authorizations.

These real-world examples show why faxing is still essential in high-stakes industries. It offers a unique mix of speed, security, and legal weight that newer digital tools are still trying to match.

How to Send a Fax Without a Fax Machine

So, you’ve got a signed contract that needs to be faxed right away, but you haven't seen an actual fax machine in years. What now? This is where modern tech offers a refreshingly simple answer: online fax services.

Think of these platforms as a digital go-between, connecting your laptop or smartphone directly to the old-school fax network. Essentially, an online service acts like your personal translator. It takes your digital file—say, a PDF or Word document—and converts it into the specific audio signal a physical fax machine is built to understand.

A laptop and smartphone on a wooden desk with a 'SEND FAX ONLINE' banner, illustrating modern fax solutions.

The service then dials the recipient's fax number and transmits that signal over a standard phone line. On the other end, the process is totally invisible. The receiving machine just hums to life and prints out a normal fax, with no idea it was sent from a web browser halfway across the world.

The Benefits of Going Machine-Free

The biggest win with an online fax service is sheer convenience. You can forget about buying a clunky machine, stocking paper and toner, or paying for a dedicated phone line. You can send a crucial document from your couch, a coffee shop, or anywhere with an internet connection.

This approach blends the ease of email with the security and legal weight of traditional faxing, creating a perfect solution for today's flexible work setups.

This flexibility is why the online fax market is booming. It's projected to grow at a 6.8% compound annual growth rate and hit a value of $5.18 billion by 2035. This shift is a lifesaver for freelancers and remote teams, who can now fax international clients just by uploading a file.

It's a clear sign of how old and new systems are finding ways to work together, especially since 17% of businesses worldwide still rely on fax for their core operations. You can dig deeper into the growth of smart fax solutions to see just how much this space is evolving.

For those times you just need to send a one-off document, a service like SendItFax offers a straightforward and budget-friendly way to get it done without any long-term commitment.

Let's break down how the two methods stack up against each other.

Traditional Fax Machine vs Online Fax Service

Feature Traditional Fax Machine Online Fax Service
Hardware Requires a physical machine, dedicated phone line, paper, and toner. No hardware needed. Works from a computer, tablet, or smartphone.
Cost High upfront cost for the machine, plus ongoing expenses for supplies and the phone line. Low-cost subscription or pay-per-use model. No supply costs.
Accessibility Limited to the physical location of the machine. Send and receive faxes from anywhere with an internet connection.
Document Type Can only send physical paper documents. Sends digital files (PDF, DOCX, JPG, etc.) directly.
Security Generally secure, but documents can be left unattended on the machine. Secure with encryption. Faxes are delivered directly to your email inbox.
Storage Requires physical filing and storage of paper copies. Faxes are stored digitally in the cloud for easy access and organization.

Ultimately, choosing between a physical machine and an online service comes down to your needs. If you're running a high-volume office that still deals heavily in paper, a machine might make sense. But for almost everyone else, an online service offers a far more flexible, secure, and cost-effective solution.

Common Questions About Sending a Fax

Even with all the new ways to send documents, sometimes you just have to send a fax. When that time comes, a few practical questions always seem to pop up. Getting the right answers can help you pick the best tool for the job and make sure your documents get where they need to go, securely and on time. Let's clear up some of the most common points of confusion.

The big one is always about security: is faxing really safer than email? Generally speaking, yes. A classic fax travels over a direct, point-to-point phone line. Think of it like a private conversation—it's much harder to eavesdrop on than an email hopping between servers all over the public internet. Secure online fax services take this a step further by adding modern encryption, giving you the privacy of the old network with the data protection of today.

This is exactly why you still see fax machines humming away in doctors' offices, law firms, and banks.

Practical Faxing Concerns

Another headache with old-school faxing is the need for a dedicated phone line. A physical fax machine requires its own line to prevent busy signals and failed transmissions, which means an extra, ongoing monthly bill. Online fax services do away with this problem entirely, letting you send from your computer or phone without any phone line at all.

The ability to send a fax without a dedicated phone line is one of the most significant advantages of modern online services. It removes a major cost and logistical barrier for individuals and small businesses.

But what about the other little details, like sending a fax to another country? Here’s a quick rundown of other common questions:

  • Can you send a fax internationally? You sure can. With a physical machine, it's a pain—you have to dial a string of international codes and brace yourself for some hefty long-distance fees. Online services make this simple, letting you send documents to international fax numbers right from your browser.
  • What is a fax confirmation page? This is your proof of delivery. It’s a receipt automatically printed by the sending machine once the fax goes through successfully. It shows the recipient's number, the date, time, and a status message, which can serve as legal proof of delivery.
  • Is it important to get a confirmation page? For anything official, absolutely. Good online fax services provide the same kind of digital confirmation reports, giving you a verifiable record for your files without the extra paper.

It's clear that today's tools have kept the best parts of faxing while ditching the biggest frustrations, making it an accessible option for everyone.


Ready to send a fax the easy way, without a machine? SendItFax lets you securely transmit documents right from your browser to any number in the U.S. or Canada. No account creation, no subscriptions—just a simple, fast way to get your fax delivered. Try SendItFax now and see how easy it can be.